Washington Department of Children, Youth & Families

Washington Summary

admin — Mon, 25 Sep 2023 19:58:55 +0000

Designing a Telework Strategy to Improve Retention

Washington Department of Children, Youth & Families (DCYF) is a state-operated child welfare system. Child Welfare Field Operations is divided into six regions and employs approximately 2,200 people who are responsible for the direct service to children and families with active child welfare cases. In 2017, DCYF had an annual external turnover rate of about 26%. They applied to be a QIC-WD site with the goal of strengthening their child welfare workforce.

Spotlight on Washington State: Using Dashboards to Understand Workforce Challenges

admin — Wed, 26 Jul 2023 14:24:03 +0000

Spotlight on Washington State: Using Dashboards to Understand Workforce Challenges

Data dashboards are useful tools for child welfare agencies to use workforce data to make decisions, as highlighted by the QIC-WD’s work with Washington State.

Watch the Video

Washington Key Findings

admin — Thu, 29 Jun 2023 16:40:54 +0000

Background

Washington Needs Assessment Summary

admin — Wed, 15 Jun 2022 17:39:28 +0000

Exploration of Needs

Washington Intervention Background

admin — Mon, 09 May 2022 20:58:21 +0000

What is telework and why was it selected?

Telework is a type of alternative work arrangement in which employees perform some or all of their job duties at an approved location other than their official worksite. Other labels for telework include telecommuting, remote work, mobile work, virtual work, distance work, distributed work, work from/at home, and flexplace, though definitions can vary (e.g., Allen, Golden, & Shockley, 2015).

Washington Theory of Change

admin — Thu, 18 Nov 2021 23:57:43 +0000

During the needs assessment process, theories of change were developed for the three primary areas of need identified in partnership with the Washington State Department of Children, Youth and Families. Through a series of steps and causal links, a theory of change provides a roadmap to address the root causes of an identified workforce problem and describes how and why changes are expected to lead to the desired outcomes.

Washington Implementation Overview

admin — Mon, 27 Sep 2021 21:35:05 +0000

Implementation Team

Washington Evaluation Overview

admin — Wed, 25 Aug 2021 05:07:41 +0000

The QIC-WD evaluation was conducted with the support of the Washington State Department of Children, Youth & Families (DCYF) to determine if a telework program was effective in improving workforce and child welfare outcomes. The evaluation, as outlined in the Logic Model, was approved by the Washington State Institutional Review Board (IRB).

Washington Intervention Overview

admin — Fri, 13 Aug 2021 05:36:52 +0000

The Washington Department of Children, Youth & Families (DCYF) Child Welfare Field Operations (CWYO) telework program was developed by reviewing policies, practices, experiences and research distilled from materials produced by numerous federal and state agencies (for example, www.telework.gov).

Washington Site Overview

admin — Mon, 12 Jul 2021 20:24:25 +0000

Washington Site Intervention Logic Model

admin — Wed, 09 Jun 2021 21:52:38 +0000

Each QIC-WD site developed a logic model to serve as a visual representation of their selected intervention. All logic models included four main components: inputs, activities, outputs, and outcomes. Collectively, these demonstrate the resources and actions required to implement the program, as well as the associated result or changes anticipated through implementation of the program. The hypothesized relationships are represented by the pathways connecting the listed activities and anticipated outcomes. For more information see Site Overview.

The Importance of Communication When Implementing Workforce Changes

admin — Thu, 06 May 2021 18:53:20 +0000

The Importance of Communication When Implementing Workforce Changes

“Communication is the key to success…” Listen to QIC-WD site representatives from Washington, Louisiana, Virginia, and Milwaukee, WI talk about the strategies they used to introduce and support a workforce initiative in their child welfare agency.

Watch the Video

The Critical Role of Child Welfare Workers

admin — Mon, 21 Sep 2020 15:11:39 +0000

The Critical Role of Child Welfare Workers
Posted on September 21, 2020

This short blog post and video highlight the critical role that child welfare workers play on the frontlines; managing threats to their own safety while working to keep children safe.

Telework

admin — Wed, 26 Aug 2020 14:09:54 +0000

The Washington Department of Children, Youth and Families is implementing telework to strengthen their child welfare workforce. This video highlights their early experience with implementation from the perspective of workers, supervisors, and administrators.

Supervising Child Welfare Professionals Virtually during a Pandemic

admin — Thu, 16 Apr 2020 14:00:51 +0000

Supervising Child Welfare Professionals Virtually during a Pandemic
Posted on April 16, 2020

Strategies to help supervisors support their staff, encourage team cohesion, and ensure the work will continue throughout the COVID 19 crisis.