The Louisiana Department of Children and Family Services redesigned the child welfare worker job to strengthen their workforce and reduce worker turnover. DCFS worked with the QIC-WD to create a new job, the Child Welfare Team Specialist, and reorganize workers into Permanency and Prevention teams. This video discusses the challenges DCFS faced related to turnover and how the job redesign is changing the way they work. DCFS staff share their experience with the intervention being tested by the QIC-WD.
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