Quality Improvement Center for Workforce Development

QIC-Tips summarize child welfare workforce-related recommendations made by the QIC-WD. These tips are derived from research, our experience, or the experience(s) of our sites. Most QIC-Tips are written for child welfare leaders, policymakers, and decision makers and are intended to highlight key workforce strategies and provide links to additional, more detailed, resources.

Measuring Diversity, Equity and Inclusion - Tips for Child Welfare Professionals
Posted on May 18, 2023

This QIC-Tip discusses strategies to measure diversity, equity, and inclusion (DEI) which can lead to an understanding of the composition, needs, and perspectives of the workforce.

Job Posting
Posted on May 18, 2023

A job posting must be candidate-centric, informative, clear, transparent, and appealing to potential child welfare job candidates. This QIC-Tip is designed to highlight actionable strategies to create a good job posting.

Supporting Virtual Supervision as Part of a Hybrid Workforce
Posted on February 27, 2023

Supervisors are tasked with effectively managing staff, onboarding new employees, handling conflict, and encouraging and maintaining morale in this new hybrid work environment. This QIC-Tip shares the available evidence about virtual supervision.

What Can Child Welfare Leaders Do to Improve Job Satisfaction?
Posted on January 23, 2023

What can child welfare leaders do to create a satisfied, productive workforce when the work is stressful, complex, and challenging? This QIC-Tip draws from our extensive collection of Umbrella Summaries to help answer this question.

How Can Supervisors Support New Employees?
Posted on December 16, 2022

Supervisors are essential to the onboarding process. This QIC-Tip includes research-informed recommendations and practical advice from the field to help supervisors support new workers.

Improving the Child Welfare Workforce Through Training: Common Questions and Evidence-Informed Answers from the QIC-WD
Posted on November 14, 2021

This QIC-Tip draws from the Umbrella Summaries to answer questions about effective training strategies to increase knowledge, enhance skills, and improve job performance.

Communication is Key to Success
Posted on August 17, 2021

Communication must be valued by management to encourage staff to engage in practice and policy change. This QIC-Tip highlights strategies used by QIC-WD site leaders to communicate with staff about their workforce initiative.

How Can Child Welfare Agencies Leverage Data to Address Important Workforce Questions?
Posted on July 16, 2021

These tips and strategies may be helpful for child welfare administrators, legislators, and other policymakers seeking to utilize agency data to answer pertinent child welfare workforce questions.

How Can Public Child Welfare Agencies Get and Keep a Great Workforce?
Posted on July 13, 2021

This QIC-Tip provides suggestions to child welfare administrators, state legislators, or other local policymakers as they consider strategies to reduce worker turnover.