Technology as a tool for child welfare workers in Virginia

We often hear that technology can improve how child welfare agencies operate. It is believed that technology can better equip workers to do their jobs, improve job satisfaction, and allow workers to spend more time with families and children. The QIC-WD is on our way to examining big changes in technology available to frontline workers in Virginia. We will be learning from workers as the state rolls out mobile technology as part of a CCWIS-related technology overhaul. They are implementing a state-of-the-art live transcription service for documentation this winter, and later in the project, they will implement an app that workers can access on mobile devices. Stay tuned to hear what we are learning from Virginia's experience!