Implementation

Creating a Workforce Analytics Team
Posted on July 7, 2021

When conducting workforce analytics, it can be helpful to adopt a team approach and involve various experts and stakeholders. This tool can help you identify the people, the skills, and the resources to put together a workforce analytics team.

Creating a Workforce Analytics Team
Posted on July 7, 2021

Is your agency exploring how to use workforce analytics? This blog post, video and resource sheet can help you identify which skills and people should make up your workforce analytics team.

Milwaukee Progress Update - Identifying Barriers & Working through Solutions
Posted on October 26, 2020

The Division of Milwaukee Child Protective Services (DMCPS) is testing a model to amplify the staff’s collective voice to create solutions to agency challenges which then can feed into changing the organizational culture.

Virginia Progress Update - The Timely Implementation of a Technology Solution
Posted on July 27, 2020

Virginia created an app to help their child welfare workforce manage administrative and family engagement tasks out of the office. Learn more about their progress.

Washington State is Using Telework to Strengthen the Child Welfare Workforce
Posted on April 13, 2020

The Washington Department of Children, Youth and Families shares their experience with implementation from the perspective of workers, supervisors, and administrators.

Washington Progress Update – Telework in Action
Posted on April 2, 2020

The Washington site is working with the QIC-WD to design, implement, and study telework as a strategy to support and retain the child welfare workforce. This post provides an update on their progress and summarizes early lessons learned.

EBCI Progress Update - Developing an Onboarding Program
Posted on March 25, 2020

The Eastern Band of Cherokee Indians’ Family Safety Program is working with the QIC-WD to create and evaluate an onboarding process for new hires. This update describes the intervention and some early lessons learned by the site implementation team.

Coach Ohio - The View from the Site Implementation Manager
Posted on February 18, 2020

The Ohio Site Implementation Manager shares his experience leading their QIC-WD project, Coach Ohio.

Texas Decreased Caseworker Turnover. The QIC-WD is Implementing and Testing Some of Their Strategies and Building Evidence
Posted on January 28, 2020

The QIC-WD is dedicated to building evidence. Foundational work in the early years of the Center included combing the literature from multiple fields (e.g., business, education, industrial-organizational psychology) to inform strategies to strengthen the

Mobile Solution Roll Out Update (November 2019)
Posted on November 27, 2019

Virginia’s mobile solution, COMPASS, allows case carrying child welfare workers and supervisors (known as family service specialists) to capture and manage case notes from the field.