Organizational Change Process

Division of Milwaukee Child Protective Services
Wisconsin Dept of Children and Families, Milwaukee

The Division of Milwaukee Child Protective Services worked with the QIC-WD to address organizational culture and climate. This video highlights the experience of workers, supervisors, and administrators who were involved in ARC, an intervention to bring worker voice to agency decision making.


Site Resources

These resources provide an overview of the QIC-WD’s work with the site. Resources include manuals, guidance documents, logic models, and other implementation tools as well summaries of the intervention, evaluation, implementation, and theory of change.


Site Profile

This two-page summary provides an overview of the site’s workforce and its challenges retaining child welfare workers. Learn more about the intervention selected to strengthen the workforce and the evaluation that will be conducted 2019 – 2021 to increase our collective understanding of how to improve child welfare workforce outcomes.



WIE Team

Megan Paul
Workforce Lead
Lisa Merkel-Holguin
Implementation Lead
Becky Antle
Evaluation Lead